How can I contact you?
Please email contact@tipsycandles.co.uk for all enquiries, delivery and return arrangements, or to make an order.
Our mailing address is: Tipsy Candles, 3 Saffron Court, 23 Saffron Way, Bournemouth, BH11 8TJ, United Kingdom.
We DO NOT accept any product returns to our mailing address.
What payment options are available?
We accept purchase payments in cash only upon delivery. This allows us to provide a sustainable delivery service which adheres to our mindful values.
On chekout your personal data will be used to process your order, support your experience throughout the website, and for other purposes described in our Privacy Policy.
What is your policy on exchanges & refunds?
We are happy to provide refunds within 30 days of receipt of the product, however we do not offer any exchanges.
You can find further information on our Delivery & Returns.
Which areas do your delivery services cover?
We deliver to our local Bournemouth and Poole, DORSET areas only.
Our deliveries are included with each purchase at no extra cost, and we also offer free return collections direct from the customers address.